Terms & Policies
Cancellations with at least 24 hours notice before the beginning of the class will be entitled to a full refund or to reschedule to another date without penalty.
Cancellations with less than 24 hours notice but still contact our office before the start of the class will be entitled to reschedule but not to a refund. If after business hours, please email rather than leaving a voicemail.
Please note: we often have wait lists for classes. If cancelling or rescheduling, please provide as much notice as possible so wait listed students have opportunity to attend and the seat you had reserved does not go unfilled. If we are able to fill your seat, you may be eligible for refund or rescheduling even if less than 24 hours notice was provided.
Students who do not show up the day of a class and do not provide any prior notification will not be eligible for a refund or to reschedule without purchasing another seat in a later class at full price.
It is necessary to attend the entire FOODSAFE class in order to write the exam and receive certification. Anyone arriving more than 15 minutes after the class start time cannot be admitted or refunded.
ADVANCE Continuing Education reserves the right to cancel classes due to insufficient enrolment or unexpected unavailability of the instructor or facilities. This only occurs very rarely. When it does, every attempt will be made to provide students with at least 24-48 hours advance notice. A full refund will be provided promptly if the student does not wish to reschedule.
There will be a service charge of $10 applied to all cheques returned as NSF.